Participate in a negotiation
Modules
- Make a good start
- Have a constructive conversation
- End on good terms
- Participate in a negotiation
- Words
Make a good start
-交渉の開始
I'd like to tal with you about ...
-議題に対して立場を明確化
That sounds good.
I'm afraid that doesn't work.
-上司に説明する際のオープニング
Hello, Manager. Thank you fora taking time to talk with me today.
-部下からの相談をやんわりと否定する
I really understand your poistion. However, I'm afraid that is not possible because~.
Have a constructive conversation
<responding constructively>
We can do that for you next month.
I'm afraid that doesn't work for us., but I'm sure we can reach an agreement.
I'm not sure we can agree to that, but let's keep talking.
That's not really what we had in mind, but I'm sure we can reach an agreement.
<winning time>
If you start in two weeks, we can offer you a bonus of ￡2,500.
So what you're saying is that you will pay me an extra ￡2,500 if I start sonner.
Can you explain that a bit further, plaese.
<making a good counter-arguments>
We know you feel the price is high, but we offer the best quality.
I understand you have other options, but our service is the most reliable in the world.
We have worked with you foemany years, but there are much cheaper marketing companies now. -We both want to continue wo work together.
Sorry but we can't pay more than ￡2 per unit. -our aim is to build a long-term partnership with you.
<suggesting other opinions>
What if I work over the weekend to finish the presentation?
What if I work longer hours next week?
How about we ask for a new deadline?
How about we ask Mary to help with the projects.
What we can do is the deliver half the products now and half later.
End on good terms
<Find a middle ground>
We need to find some middle ground.
I'm sorry, but I really need to be home with my children. We need to find some middle ground.
<Find a compromise>
We can accept a price of $8 per unit if you order today.
<Check shared understaiding>
Could we run through what we've agreed?
Let's go over what we've agreed.
<Summarise the agrrment>
We've agreed that Mario will support his team with the presentation.
<Conversation for making a deal>
A: I'm really happy to keep working on this project, but I need more time. My contract finishes next week.
B: Let's try to make a deal. I can extend your contract by six months. / We both want to come to an agreement. I'll get you a one-year contract.
<Conversation for accepting a offer>
A: If you work an extra hour everyday this week, you can take next Friday off.
B: That will work! / I can agree to that.
<Conversation for closing the deal>
A: So we've agreed that you'll make the delivery next Tuesday.
B: Great, so that's decided. / So that's settled then.
I'm happy to proceed on that basis.
<Summary>
We need to find some middle grounds.
Let's try to make a deal.
We both want to come to an agreement.
We can agree to that.
That will work.
I can agree to those conditions.
Could we run through what we've agreed?
Let's go over waht we've agreed.
Shall we run through the main point again?
So, that's settled then.
Great, so that's decided.
I'm happy to proceed on that basis.
Words
settle: sitの語感から「落ち着く」「解決する」
term: 元々の動詞は'terminate'、「定めた境界」「(専門)用語」「関係」
Others
相手のしぐさから心情を洞察する力が交渉では重要。
