Communicate online effectively

 

 

Background:

Communicating online can be a challenge because it's easy to misunderstand a message and people communicate in different ways.

 

Ask for information:

A: Please can you send the agenda for the meeting tomorrow?

B: Yes, sure - please see the link below for the agenda.

A: Thanks for sharing the link.

 

A: Can you give me access to the document, please?

 

A: Just checking in to let you know that I've arranged a meeting with the sales team tomorrow.

B: Good morning. Great - thanks for letting me know. Please can you send me the agenda later today?

A: Yes, sure - please see the link below for the agenda.

 

A: Hi Emma, We've arranged a meeting with all the marketing team leaders tomorrow at 10am - please see the link below to join the call.

B: Hi Azusa. Thank you for attaching the link for the call.

 

A: Many thanks for sending the meeting information.

 

A: Please find attached the folder you requested with our regional sales figures for January.

B: Thank you for sending the folder. Please can you also send me your sales figures for February.

 

Start the meeting:

A: Hi everone, thanks for joining!

 

A: Nice to meet you all!

 

A: Can you hear me?

 

Keep the conversation going:

A: Can you turn your microphone on, please? We can't hear you.

 

A: Please can you share your screen? I can't open the file on my computer.

 

A: Shall I share my screen?

 

End a call:

A: Let's have another meeting tomorrow.

B: Yes! I'll send the summary of this call later. 

A: I'll confirm the meeting agenda tomorrow.

 

A: Hi Emer, thanks for joining the call. Can you turn your microphone on, please?

B: Hi everyone, can you hear me?

A: I can't hear you, it's a bad line. Let's hang up and try again.