Communicate online effectively
Background:
Communicating online can be a challenge because it's easy to misunderstand a message and people communicate in different ways.
Ask for information:
A: Please can you send the agenda for the meeting tomorrow?
B: Yes, sure - please see the link below for the agenda.
A: Thanks for sharing the link.
A: Can you give me access to the document, please?
A: Just checking in to let you know that I've arranged a meeting with the sales team tomorrow.
B: Good morning. Great - thanks for letting me know. Please can you send me the agenda later today?
A: Yes, sure - please see the link below for the agenda.
A: Hi Emma, We've arranged a meeting with all the marketing team leaders tomorrow at 10am - please see the link below to join the call.
B: Hi Azusa. Thank you for attaching the link for the call.
A: Many thanks for sending the meeting information.
A: Please find attached the folder you requested with our regional sales figures for January.
B: Thank you for sending the folder. Please can you also send me your sales figures for February.
Start the meeting:
A: Hi everone, thanks for joining!
A: Nice to meet you all!
A: Can you hear me?
Keep the conversation going:
A: Can you turn your microphone on, please? We can't hear you.
A: Please can you share your screen? I can't open the file on my computer.
A: Shall I share my screen?
End a call:
A: Let's have another meeting tomorrow.
B: Yes! I'll send the summary of this call later.
A: I'll confirm the meeting agenda tomorrow.
A: Hi Emer, thanks for joining the call. Can you turn your microphone on, please?
B: Hi everyone, can you hear me?
A: I can't hear you, it's a bad line. Let's hang up and try again.