Communicate important information

 

 

Background

 

A survery of 400 large corporations showed that miscommunication between team members cost organisations $62.4 million(≒62億円) per year in lost productivity. We need to communicate important information effectively, so we can help reduce the cost of miscommunication for our company. 

  • Share information
  • Manage conversation
  • Respond to questions

 

share information

 

A: I just wanted to let you know that we're hiring a new manager.

 

deal with interruption

 

A: If I could just finish my point.

 

A: Just a second.

 

A: I'm almost done.

 

communicate important information with reason

 

A: We're doing this in order to improve the product.

 

A: We took this decision because we want to become more efficient.

 

A: We want to do this so that we can become more efficient.

 

focus the conversation

 

A: As I wasa saying,

 

A: To continue,

 

A: To finish up,

 

provide further information

 

A: We need to hand it over by Friday.

 

save questions

 

Please save your questions later.

 

invite questions

 

A: Does anyone have any concerns?

 

A: What do you think?

 

talk about possibilities

 

A: We might have to hand this over earlier, but I'll confirm the deadline later.

 

A: We may have to hand this over earlier, but I'll confirm the deadline earlier.

 

A: We could work in two teams, but I'll share the project plan when it's ready.

 

End a meeting

 

That's all for my presentation.